Frequently asked questions.

We deliver to the 50 United States and Washington, D.C., including Alaska and Hawaii. We do not deliver to U.S. overseas territories or APO/FPO addresses.

Standard shipping is free on all orders within our U.S. delivery area.

Handling takes 1–2 business days and transit after dispatch takes 3–4 business days: an estimated 4–6 business days combined. Our fixed GMT−06:00 cutoff is 7:00 PM, Monday–Friday, excluding U.S. federal holidays. Orders at or after cutoff, on weekends or holidays begin handling the next business day. Delivery dates are estimates.

Our collection uses distressed cowhide exteriors, cotton linings and antique-brass-tone hardware. Each product page lists its design and dimensions.

Wipe leather gently with a dry or slightly damp soft cloth. Do not machine wash, soak or dry with direct heat. Test a suitable leather conditioner on a hidden area first. See the product page for care of its stitching, pockets, braiding or hardware.

Request a return within 30 days of receipt. Ordinary change-of-mind returns must be unused, in original condition and original packaging. Email us with your order number and reason to obtain authorization.

We pay for returns caused by our error, damage or defects. Customers pay for change-of-mind returns. No restocking fee applies.

After approval, funds are returned to the original payment account within 10 days.

All prices are in USD. Shipping and customer tax charges currently show $0.00 at checkout.

Contact [email protected] with your order number, if available. Never include card security codes in a support request.